Media Relations Manager

Exeter, England / Marketing and Communications / Permanent full-time

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Media Relations Manager

At Pennon Group, we’re proud to be leading the way in the water and renewables industries. Alongside our subsidiaries - South West Water, Bristol Water, Bournemouth Water, Pennon Water Services and Pennon Power - we’re committed to delivering a sustainable future of our region. Because we know that by continually driving up our standards today, we’ll build a better tomorrow for our communities. 

Great opportunity for a Lead Media Relations Manager to join Pennon Groups external communications team on a permanent basis for a salary of £50,000 - £55,000 plus amazing benefits.

About the role:

As Lead Media Relations Manager you’ll have a strategic and hands-on role, where you’ll be responsible for shaping and safeguarding the reputation of Pennon Group through proactive and reactive media engagement. Reporting to the Group Director of External Relations, the role involves managing key media relationships, crafting compelling narratives, and responding effectively to media inquiries and crises.

Your role will be critical in delivering the Pennon Group’s communications strategy, enhancing its external profile, and aligning all media activities with the company’s corporate priorities, values, and long-term vision.

What you’ll be doing:

  • Develop and execute a proactive media relations strategy that aligns with corporate goals and enhances Pennon’s reputation.
  • Build and maintain strong relationships with key journalists and media outlets at local, regional, and national levels.
  • Identify, create, and pitch compelling stories that position Pennon as an industry leader.
  • Act as a primary point of contact for media inquiries, ensuring timely and accurate responses.
  • Lead crisis communication efforts, managing reputational risks and ensuring consistent messaging across all channels.
  • Monitor and analyse media coverage, providing actionable insights to senior leadership.
  • Write and edit high-quality press releases, statements, and media materials that translate complex business information into clear, engaging narratives.
  • Oversee the creation of media content, including speeches, briefings, and Q&A documents for senior executives.
  • Work closely with Public Affairs, Internal Communications, Customer Service, and other departments to ensure a unified approach to communications.
  • Act as a trusted advisor to senior leaders, providing guidance on media strategies and opportunities.
  • Collaborate with external agencies and partners to maximise the impact of media campaigns.
  • Manage agency relationships for PR and media support, ensuring alignment with Pennon’s strategic objectives.
  • Mentor team members and provide leadership in media relations best practices

    • What we’re looking for:

  • Proven experience in media relations, corporate communications, or journalism.
  • A strong track record of managing media engagement, including crisis communications.
  • Experience working closely with senior leadership to shape and deliver key messages.
  • Knowledge of regulated industries or utilities is desirable
  • Degree in Communications, Journalism, Public Relations, or a related field.
  • Exceptional written and verbal communication skills, with expertise in creating clear, concise, and engaging content.
  • Deep understanding of the UK media landscape, including print, broadcast, and digital platforms. Thriving in a dynamic, fast-paced environment that requires strategic thinking and quick decision-making.
  • Confident with building and maintaining strong media relationships to enhance Pennon’s reputation.
  • Creating compelling narratives that support corporate priorities and resonate with stakeholders.
    • Closing date: 21st March 2025

    Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
     
    Our core values which are essential to our success are:
     
    Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
    Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
    Be the Future - Embrace change. Drive Progress. Own the challenge.

    Apply Now

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    Can’t find what you’re looking for?

    We're always pleased to hear from talented people. So if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to send your details to our Talent Acquisition Team.

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