Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Operational Technology (OT) Project Support Officer – Keep Our Projects Flowing 💧

At South West Water, we know great delivery doesn’t happen by chance — it happens through structure, coordination and people who keep everything flowing smoothly.

We’re looking for a Operational Technology Project Support Officer (PSO) to provide essential coordination, governance and administrative support across our projects and programmes. You’ll work closely with Programme Managers, Delivery Managers and project teams to keep information accurate, actions moving and decisions well-informed.

What you’ll do

• Support day-to-day coordination across multiple projects and workstreams

• Maintain project documentation, records and reporting

• Track actions, risks, issues and changes through RAID and control logs

• Coordinate meetings, procurement activities and project communications

• Support project governance, assurance reviews and stage gates

• Help monitor schedules, spend and performance data

• Assist with CDM documentation and health & safety file management

What you’ll bring

• Experience supporting projects, programmes or PMO environments

• Familiarity with structured methods such as PRINCE2 or Agile

• Strong organisation, communication and attention to detail

• Confidence using Microsoft Office and collaboration tools

• Ability to work across multiple priorities and stakeholders

Qualifications

• Minimum 5 GCSEs (or equivalent) including English and Maths (Grade C/4 or above)

• Desirable: Project support qualification such as PRINCE2 Foundation or APM PFQ

Why join us?
You’ll play a key role in keeping our projects clear, controlled and on track — helping our teams deliver essential services for the region.

Because when project delivery flows well… everything else does too. 💧

What's in it for you

• Generous holiday allowance plus bank holidays

• A discretionary Bonus

• Competitive Contributory Pension

• Share-save Scheme

• Various health benefits

• Wellbeing support programmes

• A range of Group Discounts

• Cycle to Work Scheme

Closing Date: 1st April 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

The successful candidate may be required to undergo additional Security Vetting depending on the project portfolio they support. Appointment may therefore be conditional upon successfully obtaining and maintaining the appropriate clearance.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.