Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Water Regulations Officer

South West Water Regional Role

Protect water quality. Safeguard public health. Make a real impact.

At South West Water, we don’t just supply water - we protect it. From homes to businesses, everything we do is about ensuring safe, clean water for the communities we serve.

We’re looking for a Water Regulations Officer to join our team - a field-based role where you’ll combine technical knowledge, inspections and customer interaction to uphold water quality standards.

What you’ll be doing

• Inspecting domestic and commercial premises to ensure compliance with Water Supply (Water Fittings) Regulations 1999.

• Identifying risks to water quality and preventing contamination and misuse.

• Investigating breaches and issuing enforcement notices where required.

• Producing clear reports and maintaining accurate records across company systems.

• Providing technical advice to customers, contractors and internal teams.

• Managing your own workload, appointments and inspections efficiently.

• Supporting wider teams and stepping in for the Team Manager when needed.

• Maintaining strong customer relationships while delivering regulatory compliance.

What we’re looking for

• A background in plumbing or a related trade.

• Strong technical understanding and the ability to interpret drawings and regulations.

• Confident communication skills, you’re able to explain requirements clearly to customers.

• Well organised, able to plan and manage your own workload.

• A proactive, methodical approach to problem solving and investigation.

• Comfortable working independently and as part of a wider team.

• Full UK driving licence - essential.

(Water Regulations or plumbing qualifications are desirable, but we’ll support you to develop in the role.)

What’s in it for you

• A role with real purpose - protecting public health and water quality.

• Structured training, including support to achieve NVQ Level 3 in Regulations Enforcement.

• The opportunity to build a long-term career in a specialist, in-demand field.

• A supportive team environment within a respected regional water company.

• Competitive salary and benefits as part of the Pennon Group.

If you’re practical, technically minded and want a role where your work genuinely matters, this is a strong move.

Closing Date: 9th April

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.