Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Do you want to work for a large, local employer offering you a stable career? Are you looking for a hands-on role where no two days are the same?

We currently have a fantastic opportunity available for a Network Maintenance Technician to join our team based in Barnstaple North Devon but you will be expected to attend other areas if the business needs requires it . You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £28,030 - £33,950 per annum, in line with company progression scheme, plus standby + overtime opportunities, and a range of excellent company benefits + rewards.

About the role:

As a Network Maintenance Technician, no day will be the same in this exciting role where you will provide high quality customer service and maintain strong relationships with various key stakeholders. You’ll use your skills, knowledge and experience to provide crucial operational maintenance on assets such as service reservoirs, prvs, general maintenance to sites & buildings also support activities within the Network Service Delivery teams. The team are scheduled to participate in the Distribution standby and call out rotations and this is something that you need be signed on to do once competently trained.

What You’ll Be Doing?

• Ensuring that the Health, Safety & Security policies and standards are always adhered to

• Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable, and operationally efficient such as Service reservoirs, mains pressure reducing valves, Air valves

• Working in accordance with all associated QMS procedures and ensure an awareness level of them is maintained through self-learning/understanding

• Being aware and compliant with all requirements to protect the environment because of maintenance activities

• Supporting the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours

• Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation

• Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of contamination or a suspected contamination

• Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service

• Undertaking, always, the provision of good relations with customers, public authorities, other bodies, and colleagues by working within the required levels of customer service

• Service reservoir cleaning, confined space entry required

What We Are Looking For?

• Full UK B driving license, B+E (Desired)

• Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths

• EUSR Water Hygiene Certificate (Desired)

• Proven experience of working within a water supply environment

• A demonstrable capability to maintain buildings and structures

• Proven track record of working to deadlines

• Previous experience working on own initiative and/or working as part of a team

• Proven experience of providing high quality internal and external Customer Service

What’s In It for You?

• At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:

• Generous holiday allowance plus bank holidays

• Buy or sell annual leave to offer you extra flexibility

• Buy a bike and safety equipment tax-free, through our Cycle to Work scheme

• We offer free car parking at most of our sites

• Take up to 26 weeks’ additional maternity leave

• Share your parental leave and split your time off to care for your child how you choose

• Invest in Pennon Group plc through our employee share schemes

• We support our people by offering a free, confidential Employee Assistance Programme

• Look after your wellbeing with our Champion Health support platform

• Enjoy free eye tests and discounts on frames and lenses at Specsavers

• Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Pennon Perks

• A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more

• A discretionary Bonus

• Competitive Contributory Pension

• And plenty more!

Closing Date: 17th April

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.