Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Are you an organised individual with effective planning skills and experience of working within a busy office? Could you be our next NSA planner?

We're hiring a Planner to join our Network Service Alliance (NSA) team on a temporary basis, for maternity cover.

This is a full-time position starting on 1st July 2026 until 30th June 2027, paying £26,158 per annum.

About the role:

Working as part of our Network Planning and Logistics team, you'll be effectively planning the daily work of NSA resources. Within the plans, you'll need to consider a range of elements, from customer commitments to work priority, skills, efficiency and streetworks noticing.

What you'll be doing:

• Day-to-day planning for all resources and workstreams in the NSA area.

• Identify, escalate, and manage delivery risks (jeopardy management).

• Communicate effectively with customers on planned and ongoing work.

• Ensuring all required information is provided to the operational teams to complete the task planned.

• Ensuring all business processes are followed, recording all necessary information in a timely manner.

• Work with planners in all NSAs to best utilise available resource.

• Monitor reports to balance workload and meet service targets

• Work with Delivery Managers to align staffing levels with demand fluctuations

• Contribute to the maintenance of the attendance records of all staff within the NSA and liaise closely with the other NSAs to deploy resource across the entire region.

• Ensure operational activities comply with requirements of New Roads and Streetworks Act and Traffic Management Act.

• Ensure the quality of information from all is monitored and any issues are highlighted to the planning manager.

• Ensure best practice is employed and shared through Alliance with other managers and technical experts across the company.

• Ensure that the Quality Management System is effectively maintained.

• Maintain and develop the competency of staff under his/her management to ensure regulatory and business requirements are met and continuous improvement achieved.

• Provide support to the NSA Admin Assistant when required.

What we're looking for:

• 5 GCSEs including English and Maths (or equivalent).

• Experience of working in a busy office environment.

• The ability to understand data and information.

• Effective planning skills - able to plan work and deploy resource.

• Excellent communication skills.

• The ability to work to reactive scenarios, deliver to changing priorities and demanding deadlines.

• The ability to work independently and as part of a wider team.

What we'll offer you:

• Generous annual leave, plus Bank Holidays and the opportunity to buy and sell holiday to increase your flexibility.

• Thousands of discounts and savings through Pennon Perks.

• Cycle to Work Scheme.

• Competitive company pension scheme.

• 24/7 support for mental health, financial wellbeing and more through our Employee Assistance Programme.

• Discretionary Company bonus scheme.

• Free flu vaccination.

• Plus more!

Closing Date: 26th May 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.