Operational Technology Maintenance Engineer

Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
Operational Technology Maintenance Engineer
Exeter or Barnstaple | Full-Time, Permanent | Competitive Salary + Excellent Benefits
Are you ready to put your technical expertise to work in a supportive, forward-thinking environment? Do you want to play a vital role in maintaining critical systems within one of the South West’s largest and most trusted organisations?
We’re looking for an Operational Technology Maintenance Engineer to join our team, based in either Exeter HQ or Barnstaple. This is an exciting opportunity to work with cutting-edge operational technology while contributing to essential services that support our communities every day.
The Role
As an Operational Technology Maintenance Engineer, you’ll be responsible for maintaining and repairing vital plant and process control systems. You’ll help ensure our operations run safely, efficiently, and reliably by combining hands-on technical expertise with problem-solving excellence.
From planned maintenance to rapid response troubleshooting, you’ll be at the heart of our operational performance.
What You’ll Be Doing
Delivering planned and proactive maintenance on instrumentation and control systems to enhance reliability and performance
Responding quickly to operational issues, carrying out on-site diagnosis and resolution of complex faults
Participating in a 24/7 standby rota to provide out-of-hours support
Collaborating with mechanical and electrical teams to prioritise and coordinate maintenance activities
Investigating root causes of equipment failures and driving effective solutions
Supporting the development and standardisation of Industrial Control Systems (ICS) in line with legislation (e.g. UK NIS Directive)
Managing firmware/software updates, patching, and system rollouts in line with best practice
What We’re Looking For
Minimum of 5 GCSEs (Grade C/4 or above), including Maths, English, and Science (or equivalent)
A relevant apprenticeship or qualification in industrial control, instrumentation, or a similar field
Strong working knowledge of PLC platforms
Experience with process control systems and ELV/LV electrical systems
Confident IT user with a strong technical mindset
Full UK driving licence and willingness to travel across the work area (company vehicle provided)
Ability to successfully obtain UK Government Security Clearance (SC)
Ready to make a difference? Join us as our OT Maintenance Engineer and help create a workplace where people thrive.
We believe in rewarding our people for their hard work and dedication. As our OT Maintenance Engineer you'll enjoy:
Competitive Salary – Based on experience and skills
Annual Bonus Scheme – Recognising company performance
Pension Scheme – Helping you plan for your future
Flexible Working Options – We value work-life balance and offer flexible hours and hybrid working where possible
Healthcare Benefits – Access to employee assistance programs
Employee Discounts – On various products and services
Annual Leave – Take time to recharge with our holiday entitlement
Closing Date: 27th May 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

- Division
- South West Water
- Department
- Digital and Technology
- Locations
- Barnstaple, Exeter
- Yearly salary
- £40,623 - £48,747
About South West Water
We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset.
From treatment and maintenance, to innovation and improvements, we're busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of.