Operations Resource Manager (JVT and Cranes)

Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
We’re looking for an experienced and proactive Operations Resource Manager to take ownership of tanker and crane resource planning across our operational areas. We welcome applications from candidates based in Devon and Cornwall, with the role requiring regular travel across the South West.
This is a high-impact role where you’ll ensure the right resources are in the right place at the right time—balancing competing priorities, making critical decisions, and driving operational efficiency.
You’ll work closely with Operations Managers, confidently challenging and influencing decisions to ensure resource allocation aligns with business priorities, budgets, and performance targets.
What you'll be doing:
Coordinate and optimise the deployment of tanker and crane resources
Assess and prioritise incoming requests based on operational needs
Make timely, data-driven decisions on job allocation
Collaborate with stakeholders across multiple teams
Challenge and influence operational decisions to ensure best outcomes
Monitor performance, track utilisation, and identify inefficiencies
Produce reports on resource allocation, productivity, and bottlenecks
Drive continuous improvement in resource planning processes
What we are looking for:
Proven experience in resource planning, logistics, or wastewater operations
Ability to manage conflicting priorities in a fast-paced environment
Strong stakeholder management and influencing skills
Experience working cross-functionally with multiple teams
Analytical mindset with a focus on performance improvement
Essential:
Minimum of 5 years’ experience in water, environmental, or compliance-related roles
Excellent communication and decision-making skills
Strong leadership capability, supporting and guiding operational teams
Proficient in Microsoft Office and resource planning systems
Desirable:
Project management experience
Financial awareness and ability to deliver efficiencies within budget
Why join us?
Join us to play a key role in shaping operational decisions within a fast-paced, collaborative environment where your impact is visible and you can drive meaningful improvements in efficiency and performance.
26 days annual leave rising to 30 over 5 years service + bank holidays
Bonus
Competitive contributory pension
Share-save scheme
Health benefits & wellbeing support programmes
Group discounts
Cycle to Work scheme
Financial support services
Development and training opportunities
… and much more!
Closing Date: 6th July 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

- Division
- South West Water
- Department
- Operations and Field Work
- Locations
- Devon, Cornwall
- Yearly salary
- £47,400 - £54,500
About South West Water
We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset.
From treatment and maintenance, to innovation and improvements, we're busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of.