First Line Maintenance Operator

Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
Location: Totnes & Plymouth
Team: Wastewater Services (WWS) M&E
Help keep our wastewater assets running safely and reliably
We're looking for a practical, motivated and mechanically minded First Line Maintenance Operative to join our Mechanical & Electrical (M&E) team.
This is an excellent opportunity for someone looking to develop a career in maintenance, engineering and asset management. You'll play a key role in carrying out planned preventative maintenance across our wastewater treatment sites and pumping stations, helping to maximise asset availability, improve reliability and support essential wastewater services.
What you'll be doing:
As a First Line Maintenance Operative, you'll support the delivery of our maintenance programme by carrying out routine inspections, maintenance activities and asset checks across our operational sites. You'll work closely with colleagues across Wastewater Operations and M&E teams, helping to ensure our assets remain safe, reliable and efficient.
Key responsibilities include:
Carrying out planned preventative maintenance on mechanical assets.
Performing routine inspections, lubrication, fluid checks and equipment adjustments.
Identifying asset defects and escalating issues before they become failures.
Applying first-line maintenance techniques to improve asset reliability.
Maintaining accurate maintenance records and work completion data.
Supporting asset registration and asset data improvements through the MADE system.
Working collaboratively with workshop and mobile maintenance teams.
Adhering to all health, safety and environmental procedures.
Undertaking training and development activities to build technical knowledge and competence.
Contributing to the delivery of a safe, reliable and effective wastewater service.
What we're looking for:
We're seeking someone who enjoys hands-on work, takes pride in maintaining high standards and is keen to develop their engineering skills.
Strong mechanical aptitude.
Full UK driving licence.
A proactive and safety-focused approach to work.
Willingness to learn, develop and take responsibility for work under your control.
Good communication and teamwork skills.
Desirable
NVQ Level 2 or 3 in Mechanical Engineering, relevant experience, or willingness to achieve this within an agreed timeframe.
5 GCSEs (or equivalent) including Maths, English and Science at Grade 4/C or above.
Experience working within maintenance, engineering, utilities or operational environments.
Experience of wastewater treatment processes or pumping stations.
Understanding of maintenance schedules, safe systems of work and RAMS.
Experience using maintenance management systems and completing maintenance records.
Computer literacy and confidence using digital systems.
Why join us?
This role offers a fantastic opportunity to gain valuable engineering and maintenance experience while supporting critical wastewater infrastructure. You'll receive ongoing training and development, work alongside experienced professionals and play an important role in delivering reliable services for customers and communities.
Generous holiday allowance plus bank holidays
A discretionary Bonus
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Schemes
Closing Date: 4th November 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

- Division
- South West Water
- Department
- Operations and Field Work
- Locations
- Plymouth, Totnes
- Salary
- £37,389/year
About South West Water
We look after the water and wastewater services for 1.8 million customers across Cornwall, Devon, the Isles of Scilly and parts of Dorset and Somerset.
From treatment and maintenance, to innovation and improvements, we're busy every day finding and fixing leaks, unblocking sewers and going bigger and further in our environmental work to be a company you can be proud of.